Privacy Policy
Last Updated: April 29, 2025
At ScoreFixers, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information from you:
- Name, address, phone number, and email address
- Date of birth and Social Security number (for credit-related services)
- Payment information and billing details
- Credit reports, credit scores, and related documentation
- Any other information voluntarily provided to us during communications or service use
- Website usage data collected automatically through cookies or tracking technologies
How We Use Your Information
We use your information to:
- Provide and deliver credit consulting and dispute services
- Process your payments and manage billing accounts
- Prepare and send credit dispute letters on your behalf
- Communicate important service updates or required actions
- Monitor your progress and optimize credit improvement efforts
- Comply with legal obligations, prevent fraud, and enforce our Terms of Service
Sharing of Information
We do not sell or rent your personal information. We may share your data only in the following situations:
- With credit reporting agencies and creditors strictly for dispute purposes
- With trusted service providers (e.g., payment processors, mailing services) under strict confidentiality agreements
- If required by law, regulation, subpoena, or governmental request
All third parties we work with are obligated to maintain strict confidentiality and security practices.
Data Security
We implement commercially reasonable safeguards to protect your personal information against unauthorized access, misuse, alteration, or disclosure. However, no security system is 100% impenetrable, and we cannot guarantee the absolute security of your information.
Your Rights
You have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Request deletion of your information (subject to necessary legal and operational requirements)
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, monitor website performance, and analyze user behavior. You can control cookies through your browser settings.
Data Retention
We retain your personal information as long as necessary to:
- Provide the services you requested
- Meet legal, regulatory, and compliance obligations
- Enforce our Terms of Service and defend against disputes
Upon service cancellation or account closure, we may retain certain records for legal and operational purposes.
Children's Privacy
Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from anyone under 18. If we become aware that a minor has provided us with personal information, we will delete it immediately.
Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of Score Fixers' services after any changes signifies your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us through our Support page or via the registered user dashboard after signing up.
Score Fixers